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Privacy Policy

Last updated: 27 February 2025

TREEBYTE SYSTEMS LTD (“Company”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and disclose your information when you visit our website at treebytessystems.com (the “Site”) or engage with us in other ways.

Information We Collect

a) Information You Provide Directly
We may collect personal data you provide to us voluntarily, such as:

  • Name, job title, and organisation;
     

  • Contact details (email address, phone number, postal address);
     

  • Information submitted via forms, enquiries, or correspondence;
     

  • Any other data you choose to provide when communicating with us.
     

b) Information Collected Automatically
When you interact with our Site, we may automatically collect technical information, including:

  • IP address, browser type and version, device identifiers, and operating system;
     

  • Referring website or source;
     

  • Pages visited, time spent on the Site, and navigation patterns.
     

c) Cookies and Tracking Technologies
We use cookies and similar tools to enhance your experience and gather usage statistics. For more details, please see our Cookie Policy.

How We Use Your Information

We process your personal data for the following purposes:

  • To provide, maintain, and improve our services;
     

  • To respond to your queries and manage communications;
     

  • To personalise your experience on the Site;
     

  • To conduct analytics and measure engagement with our Site and services;
     

  • To carry out marketing activities (where you have given consent, if required);
     

  • To comply with legal, regulatory, and contractual obligations;
     

To protect our business, enforce legal rights, and prevent fraud.

Legal Bases for Processing

Under the UK GDPR, we rely on the following lawful bases to process personal data:

  • Consent – where you have given clear consent (e.g., subscribing to newsletters).
     

  • Contract – where processing is necessary to perform a contract with you or take steps before entering a contract.
     

  • Legal obligation – where processing is necessary to comply with the law.
     

  • Legitimate interests – where processing is necessary for our legitimate business interests (for example, to improve services or prevent misuse of the Site), provided your rights are not overridden.
     

Disclosure of Information

We may share your personal data in the following circumstances:

  • With trusted third-party service providers (such as IT hosting, analytics, and communication platforms) who process data on our behalf;
     

  • With professional advisers (lawyers, auditors, insurers) as required;
     

  • When disclosure is required by law, regulation, or legal process;
     

  • To enforce our rights, ensure security, or prevent unlawful activity;
     

  • With your consent or at your request.
     

We do not sell your personal data to third parties.

Data Security

We implement appropriate technical and organisational measures to safeguard personal data against unauthorised access, alteration, disclosure, or loss. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

International Transfers

If your personal data is transferred outside the UK or European Economic Area (EEA), we ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent legal protections.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this Policy, unless a longer retention period is required by law. Once data is no longer needed, it will be securely deleted or anonymised.

Your Rights

Under UK data protection law, you have the following rights:

  • Access – request a copy of the personal data we hold about you.
     

  • Rectification – request correction of inaccurate or incomplete data.
     

  • Erasure – request deletion of your personal data where applicable.
     

  • Restriction – request limitation of how we process your data.
     

  • Data portability – request transfer of your data to another organisation.
     

  • Objection – object to processing based on legitimate interests or for direct marketing.
     

  • Withdraw consent – withdraw previously given consent at any time.
     

To exercise your rights, please contact us using the details below.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection (see: www.ico.org.uk).

Children’s Privacy

Our Site is not intended for, and we do not knowingly collect data from, individuals under the age of 16. If you believe a child has provided us with personal data, please contact us so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. Any updates will be posted on this page with a revised “Last updated” date.

Contact Us

If you have any questions, concerns, or requests about this Privacy Policy or our data handling practices, please contact us at: contact@treebytessystems.com

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